We are looking for an experienced Credit Controller to join our busy Finance team, based in our St Albans office. We offer a supportive, friendly working environment with outstanding opportunities to grow and develop.
KEY TASKS:
- Communicate with internal and external customer queries via phone and email, negotiating successful resolutions when needed
- Manage collection of older debt by following our credit control procedures
- Produce and distribute various monthly reports to ensure the company’s compliance with SRA rules and to provide insight to the rest of the business
- Aid fee earners with their collecting of monies on account
- Advise fee earners on credit decisions when work should go on stop/hold for overdue payment
- Manage interest due on overdue debt, posting onto matter ledgers where applicable
- Identify small write offs and liaise with fee earners and partners
- Produce client statements when requested
- Aid the legal cashiering team as and when is needed
KEY SKILLS AND ATTRIBUTES:
- 5+ years of experience in a credit control role
- A strong communicator, comfortable to communicate internally and externally by both phone and email
- Ability to prioritise workload effectively
- Basic knowledge of Excel
- An understanding of Solicitor Accounts Rules preferred but not essential
- Organised and accurate with good attention to detail
- Enthusiasm and a “can do” attitude
- Good time management skills
- Confidentiality
- Flexible with a hands-on approach
- Ability to work under pressure
- Contribute to a positive working environment, encouraging teamwork, co-operation and collaboration
BENEFITS:
At Rayden Solicitors, we believe our employees are integral to our success. At the heart of our commitment to our employees lies a range of staff benefits designed to ensure well-being, encourage growth and overall job satisfaction.
We offer a competitive salary and benefits package which includes:
- Life Assurance
- Annual Buy/Sell Holiday Scheme
- 25 days holiday
- Cash Plan
- Lifestyle savings and learning portal access
Flexible benefits
- Cycle to work scheme
- Tech benefits
- Car maintenance scheme
- Critical illness cover
- Electric car scheme
- Gym discounts
- Voluntary private medical insurance
No agencies please.